What does it really take to run a $250M fulfillment network that powers billions of mailpieces, survives peak season chaos, and still ranks #1 in efficiency?
We’re joined by Brent Hagan, Chief Supply Chain Officer at Lob, whose resume spans everything from launching Amazon’s top-performing robotic fulfillment center to scaling Deliverr’s network through its $2.2B Shopify acquisition.
Brent pulls back the curtain on:
- How robotics and AI actually impact throughput, labor, and dock operations
- Where AI delivers real value in logistics and where it’s still overhypes
- Why postal logistics and freight face more of the same challenges than you might think
Whether you’re behind the wheel, managing a CPG supply chain, or building the next-gen logistics network, this episode is packed with practical insights, real-world stories, and hard-earned lessons from one of the industry’s most experienced operators.
Connect with Brent Hagan: https://www.linkedin.com/in/brent-hagan-530284173/
Learn more about Lob: https://www.lob.com/
Connect with Zipline Logistics: https://linktr.ee/ziplinelogistics
